Peer Support fosters a culture of sobriety through support and connection for the wellbeing of the individual and community. With encouragement, listening, and accountability, individuals find purpose, live in their truth, and create change.
peer support-driven care
Mile High Behavioral Healthcare is the leading Denver provider that uses an entirely peer-coach-driven, technology-integrated approach to care.
Peer specialists help program participants use relapse prevention skills outside of a therapeutic setting when in their environment. When individuals enter a treatment program, they are greeted by a peer and continue to work closely with a peer until they complete treatment. After completion of treatment, they join the Transcend aftercare program. Through shared understanding, respect, and mutual empowerment, the peer support team helps individuals stay engaged in the recovery process, reducing the likelihood of relapse.
Embedded into the care is the use of an eRecovery app. ERecovery allows individuals to connect with their Peer Specialists through the confidential app. The app enables peers and clinicians to keep in touch with the program participant. It alerts them when an individual is in or near hot zones, which may increase the risk of relapse and connect them to your peer. The app supports chats between the participant, peers, and the clinician. It sends inspirational quotes, reminders to communicate with the peer, and checks in to see if the individual needs support. With eRecovery, peer specialists are more effective as the primary mode of communication when face-to-face interaction is not possible.
peer support LINE
Peer specialists help individuals use relapse prevention skills when in their environment, outside of a therapeutic setting. Support calls are brief and focused on skill-building. The calls are not for venting, as traditional therapy or a social outlet not related to recovery.
The steps and guidelines for a Peer Support Line call.
• Before calling, clients refer to the Peer Support worksheet to see if they can work through the issue independently, helping them not depend on the phone line. The worksheet encourages acceptance that many of life’s problems don’t have immediate solutions.
• Individuals should understand that the Peer Line is meant to provide support when needed, but it is not a crisis line. If emergencies arise, call 911.
• We model effective self-care, limits, boundaries, and individual differences by not allowing individuals to speak about issues unrelated to recovery for long periods.
• If an individual isn’t comfortable calling the Peer Support Line, they can use text messaging. A client can send a text for a quick check-in or touch base with a Peer Support Specialist. For more extensive issues, please call the Peer Line.
• It is suggested that individuals place a practice call to the Peer Line to say “Hi” to become used to calling the line and to save the number on their phone.
Transcend Recovery Support Warm Line / 720.256.6525 | For current clients of Mile High Behavioral Healthcare only.
Peer recovery coaches help efforts at Mile High Behavioral Healthcare with various responsibilities to support clients—including distributing food to families and working at fundraising events such as the annual Grocery Cart Race.
